A Citizens Arrest

Every South African Citizen has the right to live in a crime free community. We also have a right to assist in keeping our communities safe, by making use of a ‘Citizens Arrest’.
What is a Citizen Arrest?

Any South African citizen may execute an arrest for "any conspiracy, incitement, or attempt to commit any offense", pertaining to any Schedule 1 offense, as determined by THE CRIMINAL PROCEDURES ACT OF 1977, Act 51, and THE CRIMINAL LAW AMENDMENT ACT OF 2007, Section 3 and 4.
This arrest essentially does not require a warrant in order for it to be effective.

“Arrest” is defined under the Criminal Procedure Act (51 of 1977) section 39 and 40 as a method of securing a person, reasonably suspected of having committed a crime. It is not punishment; it is not means for you to kick someone’s head in.

The main thing to remember is to FORGET what you see on US television. ‘Miranda Rights’ do not apply in SA. You do not have to read them to the suspect. What you do have to do is to explain to the suspect why you have detained them. Another thing to remember is: MINIMUM FORCE NECESSARY. This outlines that the person making the arrest cannot use excessive force, in relation to what the suspect is showing. In an extreme example; you cannot shoot a suspect if he is throwing stones at you.

These are a few rules to follow when affecting Citizens Arrest:
  1. You have to have seen the crime being committed or have REASONABLE and JUSTIFIABLE belief that the suspect committed the crime. You do not want to be in a situation where you are held for unlawful arrest
  2. Be careful! If you confront a suspect, firstly be safe, you do not know what that suspect has done in his life. He may have killed several people and may be willing to kill you to escape. Inform the suspect that he/she is under arrest. They must lie down, arms and legs apart and not move. Get the Police or a Security official to the scene as quickly as possible. Criminals seldom work on their own. If you are alone, you may be outnumbered and get into danger.
  3. Be aware of excessive force! Use the force necessary to affect the arrest, and then stop immediately. Make sure to not cut off blood supply when tying his/her hands. This can get you into real trouble in a civil case.
  4. Do NOT manipulate the crime scene. It is important to remember to remain within the law at all times. Hand the suspect over to SAPS as soon as possible, and do not try to tell police officials how to do their jobs (this can happen when you are pumped full of adrenaline).

SOME SCHEDULE ONE OFFENCES
1. House breaking
2. Malicious injury to property
3. Robbery (Hijacking, mugging)
4. Rape
5. Murder
6. Arson
7. Assault with intent to do grievous bodily harm (GBH)
8. Indecent Assault
9. Any attempt at one of the above

Whereas it is comforting to know that we all have this right, you need to be made aware of the weight it bears. One wrong move and you could be in as much trouble as the suspect!

How much POWER does food have over you?

Kim Hofmann, Dietitian
Food has a lot of power over a lot of people.  For some it can cause anxiety around mealtimes, others are consumed with food thoughts all day.  For some it even has the power to change their moods!  We all enjoy and desire food to a certain extent.  But do you feel weak because you cannot resist certain food?  Is it so bad that you don’t keep that food in the house?

One of the reasons why foods have power over us is because we judge, shame or limit ourselves around that food.  We wish that we didn’t crave it, we worry that we will lose control over it, we think that eating it will make us gain weight.  We label it as ‘bad’.  And the guilt that we feel when eating it takes away all of the enjoyment of it.

So a strategy to regain your power over the food is to eat it more often— every day, even at every meal. Allow yourself to eat it with no limit.  No shame, no guilt, no fear of losing control.  Change the way you think and behave around that food. Knowing you can have it as often as you want makes it less appealing.

By not labeling a food as ‘good’ or ‘bad’, it stops having power over you.  Food is just food.  Try to view food in a more neutral way. Instead of thinking a food is ‘good’ or ‘bad’, look at it for what it really is.  Try to describe food in the most neutral, non-judgmental way possible.  This means that you are taking your emotional connection to the food out of the equation. So it is no longer your ‘all-time favorite apple crumble’, it is simply slices of apples with an oat crumble that has been baked.
When you want to eat, also start thinking what it is that you would really like to eat.  Take a step back from the immediate thought of ‘I want that chocolate’ and think about what food you actually want to nourish your body.  Pay attention as to how your body feels when you eat a certain food. Are you tired?  Does your stomach hurt?  Your body is communicating with you all the time.  Learn to listen to it.  And remember that you can choose to eat any food that you want to, without any judgment.  You are not being ‘bad’ and are not ‘off your diet’.

Take it a step further and when you eat, eat slowly, focusing solely on the food, tasting and enjoying each and every bite.  This will help you identify what tastes you truly enjoy as well as how your body reacts to the food.  When we are mindful we are less likely to overeat, as we can feel when our taste buds and our bodies are satisfied!

The hardest thing for people is to trust themselves.  Many of my clients don’t believe that they have the power to stop eating a food.  Give yourself permission to enjoy all foods (even if you just want to do it for a week before you put a strict structure in place again!) and don’t think about your weight or being off your diet.  Just be neutral around any food, listen to what your body is saying, and enjoy the food that you choose to eat.

Do you Eat to Live or Live to Eat – The Power of Food Scale

This tool was developed to assess the psychological impact of today’s food-abundant environments.  The higher you score on this survey, the more likely it is that you ‘Live to Eat’. 

Using the following scale, indicate from 1-5 which of the following best describes you:
1 Don’t agree at all
2 Agree a little
3 Agree somewhat
4 Agree
5 Strongly agree

1. I find myself thinking about food even when I’m not physically hungry.
2. I get more pleasure from eating than I do from almost anything else.
3. If I see or smell a food I like, I get a powerful urge to have some.
4. When I’m around a fattening food I love, it’s hard to stop myself from at least tasting it.
5. It’s scary to think of the power that food has over me.
6. When I know a delicious food is available, I can’t help myself from thinking about having some.
7. I love the taste of certain foods so much that I can’t avoid eating them even if they’re bad for me.
8. Just before I taste a favorite food, I feel intense anticipation.
9. When I eat delicious food I focus a lot on how good it tastes.
10. Sometimes, when I’m doing everyday activities, I get an urge to eat “out of the blue” (for no apparent reason).
11. I think I enjoy eating a lot more than most other people.
12. Hearing someone describe a great meal makes me really want to have something to eat.
13. It seems like I have food on my mind a lot.
14. It’s very important to me that the foods I eat are as delicious as possible.
15. Before I eat a favorite food my mouth tends to flood with saliva.

Scoring: Add up your responses and divide the total by 15.

10 – 23 You are unlikely to be preoccupied with food or lose control over eating.  You ‘Eat to Live’.
24 – 36 You are somewhat preoccupied with food but are unlikely to have a problem unless you’re significantly overweight.
37 – 50 You are frequently preoccupied with food and at risk of losing control over your eating. This is especially problematic if you are also significantly overweight. You ‘Live to Eat’




CAT FLU

Kenilworth Vet
Feline Upper Respiratory Infection

‘Cat flu’ or ‘snuffles’ as it is sometimes called is a very common illness in cats. Symptoms can vary greatly depending on the severity of the infection and also the type of virus causing the infection.

Most cases of ‘cat flu’ are caused by infection with the following viruses:
• feline calicivirus (FCV)
• feline herpes virus (FHV, or FHV-1 also known as feline rhinotracheitis virus)



Although these two viruses are responsible for about 90% of upper respiratory infections, there are other organisms that can contribute to the infection:
• Bordetella bronchiseptica (may be a cause of sneezing, nasal discharge and sometimes coughing )
• Chlamydophila felis (this is mainly a cause of ocular disease – conjunctivitis

The incubation period of cat flu is around 2-10days

How will you know if your cat has ‘flu’?
The first signs of infection are usually:
•             sneezing
•             runny eyes
•             loss of appetite
•             lethargy                                                                                  
•             fever
Your cat may look as if it has a cold            

As the infection progresses bacterial infections may take hold which can lead to:
•             coughing
•             conjunctivitis
•             the development of ulcers in the mouth and eyes
•             depression
•             dehydration
•             pneumonia
 
Kittens, young cats and cats whose immune systems are compromised such as very old cats or those suffering from FIV, FeLV or other illnesses, are more likely to develop serious complications due to secondary bacterial infections which can lead to death.

HOW IS IT SPREAD?
Feline Respiratory disease is highly contagious virus is found in the saliva, tears and nasal discharges of infected cats and can survive in the environment for up to 10 days. Your cat will be susceptible to infection if:
•             it comes into contact with an infected cat
•             comes into contact with a carrier cat
•             if you have been in contact with an infected cat the virus can be carried home to your cat on your clothes and other objects such as food bowls.

SO WHAT SHOULD YOU DO?
If you your cat is showing any of the above signs a trip to your vet is first priority.

Do not be tempted to treat your cat with your own flu remedies!
Many of these contain aspirin or acetaminophen, which are toxic in cats!

What will the vet do?
Although viruses are the cause of feline upper respiratory disease, bacterial infections will take advantage of your cats challenged immune system and can be detrimental to your cat’s recovery. Depending on the severity of the symptoms, your vet will probably prescribe symptomatic treatments such as antibiotics, eye ointments, nebulization to help relieve blocked nasal passages and fluid therapy.

Good nursing care is essential for these patients. Cats with ‘cat flu’ become depressed easily, are very reluctant to eat as they have blocked noses or ulcerated mouths. Encouraging them to eat by feeding soft, slightly warmed, aromatic food is extremely important as poor nutrition hinders the healing process. It is important to keep the eyes and nose free of discharges and to keeping the cat warm and comfortable.

Many cats that have recovered from feline upper respiratory disease  become carriers of the virus. These cats often show no symptoms of the illness but continue to shed the virus in saliva, tears and nasal  discharge and are therefore a source of infection to other cats. Some will show signs of being carriers when put in a stressful environment such as a cattery. However, most cats will eventually eliminate the virus from their systems.

CAN IT BE PREVENTED?

Vaccinating your cat is the most effective way of controlling this disease.

Although vaccination cannot always prevent mild infections from occurring it is essential in preventing the development of severe disease.

LAND CLAIMS CONCERNS?



With the dismantling of apartheid and the birth of a democratic South Africa in 1994, much effort has been made by government to address the scars and inequality left by apartheid.  One such effort was to enact legislation to entitle those who had been dispossessed of property through racist laws or practices after 19 June 1913, to receive their original land back or to receive state land; alternatively to receive financial compensation.

To this end the 1994  Restitution of Land Rights Act was passed.  People who had been dispossessed of their land had until December 1998 to lodge a claim for the restoration with the Land Claims Commission.  According to a Western Cape Government website post, it is estimated that a total of 67 531 claims were lodged before the deadline. 

The 1994 Restitution of Land Rights Act was amended late last year to, amongst other things, extend the cut-off date for the lodgment of restitution claims. The initial cut-off time date of 31 December 1998 is now changed to 30 June 2019.

The South African Constitution gave people and communities who had been dispossessed of land after 19 June 1913 as a result of racially discriminatory laws or practices the right to restitution of that property or to fair compensation.

The restitution process is managed by the Land Claims Commissioner and broadly follows the following steps:
Phase 1                Lodgment and registration of a claim
Phase 2                Screening and categorization
Phase 3                Determination of qualification in terms of section 2 of the Restitution Act
Phase 4                Negotiations
Phase 5                Settlement
Phase 6                Implementation of settlement

The Land Claims Court hears disputes arising from the Restitution of Land Rights Act (1994), the Land Reform (Labour Tenants) Act (1996) and the Extension of Security of Tenure (1997).

RESIDENTIAL PROPERTY PURCHASES AND POSSIBLE LAND CLAIMS

It appears that a majority of the claims relate to agricultural land. However, not exclusively so and many Cape Town suburbs, including properties in Harfield Village, were the subject matter of land claims.

One cannot predict the future and guess whether or not your current property in Harfield Village will become subject to such a claim; or if standing in the shoes of a purchaser, whether the home you are so interested in buying, may shortly become the subject of such a claim. 

As such, parties who are concerned should obtain legal advice regarding the likelihood and impact of such a claim.
In areas where land claims are likely, purchasers often include specific safeguards in their sale agreements, under the clause dealing with guarantees and warranties, requiring a seller to guarantee that no claim for the restitution of the property has been made and that the Regional Land Claims Commissioner has not issued any notice in respect of a land claim under the Restitution of Land Rights Act 22 of 1994.

The notice referred to above is the notice that the Commissioner is obliged to publish in the Government Gazette to confirm that a claim meeting the administrative requirements has been received. (It does not yet mean the claim has been accepted or investigated.) However, once such notice has been published, -

(a)     no person may in an improper manner obstruct the passage of the claim;

(b)  no person may sell, exchange, donate, lease, subdivide, rezone or develop the land in question without having given the Regional Land Claims Commissioner one month’s written notice of his or her intention to do so, and, where such notice was not given in respect of -

(i)      any sale, exchange, donation, lease, subdivision or rezoning of land and the Court is satisfied that such sale, exchange, donation, lease, subdivision or rezoning was not done in good faith, the Court may set aside such sale, exchange, donation, lease, subdivision or rezoning or grant any other order it deems fit;

(ii)     any development of land and the Court is satisfied that such development was not done in good faith, the court may grant any order it deems fit”.

The warranty that deals with the Regional Land Claims Commissioner is the key aspect of which few prospective, often seasoned farmers or land owners are aware. Thus, whilst a property cannot be developed or sold once such claim has been lodged, such sale or development of the property can happen if written notice in the required format is provided to the Regional Land Claims Commissioner one month before such intention is realized. After such notice to the Regional Land Claims Commissioner the seller can continue to sell the property.

Accordingly, it is vitally important that you as a buyer take the necessary precautions to ensure that sufficient guarantees and warranties are provided by the seller in terms of the purchase agreement. This will help avoid later regret and the suspension of development on the newly purchased property and ensure that the expansion of your farm and legacy is the asset it deserves to be.

It is possible to determine with a fair degree of accuracy whether a piece of land is subject to a claim by a community through enquiry at the local land claims office or by reviewing claims published in the Government Gazette.

Good Housekeeping from a Security Point of View

Because SAPS and security providers cannot be everywhere at any given moment, it’s crucial to underline the relationship a home-owner needs to have with their respective security provider. 

The best way to get the message across is by using one simple word: HOUSE-KEEPING!

Would you leave sharp objects lying around the house, waiting for someone to hurt themselves? Then why leave sharp objects lying around your yard? Opportunistic criminals will see these as house-breaking implements, and will certainly target your home!

Do you drive around with your spare car and house keys all day? No, you keep them separate. Why not put them in a secure location so that they cannot be accessed easily. It takes you a long time to realize your spare keys are no longer in your possession, which by that time, might be too late!

Do you like it when your house is cluttered to the ceilings? ‘Cluttered’ gardens offer great hiding spots for criminals waiting to attack.

Do you buy a new cell phone and then never use it? Statistics show that a high percentage of people who have alarm systems, never use them. Always arm your alarm when going out, and ensure your regular checks are done! Do you use that new cell phone at night to set your alarm clock? Your home alarm should be set at night as well!

Do you go out and forget to give the baby-sitter your contact details in case there is an emergency? Your domestic worker should be armed with all relevant contact details, including all emergency services contacts!

Your daily security House-Keeping routine should be as follows:
1. Set the alarm at all possible moments
2. Check your alarm status every two weeks (always phone your response company prior to testing)
3. Make sure all windows and doors are secure
4. When leaving home, take note of anyone walking nearby, and only drive away when the gates are closed
5. When coming home, drive in, and immediately put your car into reverse (if someone follows you in before the gate closes, you will be able to get away quickly, or harm the intruders before they harm you)
6. Make sure your outdoor areas are well lit at night
7. Keep your garden clear of bicycles (cost commonly stolen items), brooms or rakes (used to ‘fish’ through open windows to steal handbags etc.), screwdrivers (used to wrench open doors/windows), garden shears (used as dangerous weapon), and dark bushy areas (used for hiding spots)
8. Ensure that everyone in your home has all the correct emergency contact details and procedures

SAPS, security providers, and Law Enforcement, can only do so much; the rest is up to you!


Dental Care

Looking after your pets’ teeth is just as important as looking after your own and yet many pet owners neglect this essential
part of their pets health. This month we are going to look at dental care and why it is important for your pet.

We all know the importance of dental hygiene and why we need to take care of our teeth but what about your dog or cat? Well dental hygiene is just as important for them too!

As humans we are able to brush our teeth as often as we like. We know that by doing this we are removing bacteria that can build up on the teeth causing tooth decay and gum disease.   
    
The same thing applies to your pets teeth but because most of us don’t brush our dogs teeth bacteria is always present.

How tartar builds up:
When bacteria dies it becomes calcified and forms a hard substance called tartar or calculus on the teeth.

Once this foundation has been laid down calculus can continue to build up on itself eventually forming a hard covering on the teeth. It pushes the gum away from the tooth opening up areas for infection:
This results in:
gingivitis - inflammation of the gums
The gums look very red and bleed easily. As the gum becomes infected and inflamed it loses its ability to protect the tooth. This exposes the root cavity to more infection. Eventually the tissue surrounding the tooth is destroyed and the bony socket holding the tooth erodes away, teeth can become loose or can even become ankalosed – fixed in a bony mass.

Dental disease can have serious side effects on your pets’ health,  the presence of bacteria can lead to systemic infection causing:
  • lack of appetite –reluctance to eat
  • general ill health
  • heart problems – bacterial endocarditis

Your pet can have severe dental problems and appear to show no symptoms. The amount of dental pain an animal suffers is not fully understood but your pets’ health will still be affected.

What can you do?
Although there are finger toothbrushes and special toothpastes available we don’t expect everyone to suddenly start brushing their pets teeth! However, there are lots of things that can improve your pets dental hygiene.

i) chews and pellets can help to remove tartar. There are even dental chews available designed to do this
ii) get your vet to check your pets teeth even if you are going to visit for something else.
ii) be aware- if you notice your pet has bad breath , salivates more or doesn’t seem to be so keen to eat.
NB : Cats can be particularly intolerant to teeth brushing and suspicious of dental treats!

What can we do?
The Vet will normally check your pet thoroughly when you visit for your pets annual booster vaccination. This is often the time we pick up problems that the owner may not be aware of, depending on the severity of the problem we can do various procedures :

Dental Scale and Polish
If there is just a buildup of tartar on the teeth we can clean and polish them. Just the same as a your visit to the dental hygienist!

Extractions
Teeth that have been compromised can be extracted and your pet will be treated with antibiotics if necessary. In severe cases a patient may need to be referred to a dental specialist.

It is important to note that almost all dental procedures are performed under general anesthetic.
So keep your pets’ mouth healthy!

Smile!

WINTER & NUISANCE WITH TREES AND LEAVES!


Good fences make good neighbors, so the adage goes.   But often more than a fence is needed to maintain good neighborly relations! Very few of us want to kick up a fuss about a plant that is growing over our fence which we have to cut back frequently, or the fact that your neighbor’s mulberry tree is dropping berries all over your driveway. Rightly so as these irritations may seem trivial when weighed against the value of maintaining civil relations with those living in close proximity to you.

The difficulty, however, arises when the actions of our neighbors, whether direct or indirect, make us suffer some kind of loss, whether this be a loss of the use and enjoyment of our property or a monetary loss.

NEIGHBOUR LAW
In terms of our (private nuisance) law, every property owner has a right to unimpeded enjoyment of his land. So does the neighboring owner, meaning that the latter’s health, well-being or comfort in the occupation of his land must not be interfered with. Clearly a conflict between these two rights is possible and when courts are presented with such disputes, a balance of the interests of the two parties is considered.  Some particular instances are described hereafter.

Plants growing on neighbor’s land
The case of Smith v Basson dealt with encroachment of bamboo trees planted that were planted as a division between two properties. In this case, it was confirmed that if neighbor B plants any form of vegetation on neighbor A’s property, then those plants become a part of neighbor A’s property. Accordingly, neighbor A may do with those plants as he pleases, which includes having them removed.

Overhanging branches and roots causing damage
In instances where branches overhang from the trees of a neighboring property, neighbor A may request that neighbor B remove those branches and if neighbor B refuses, then neighbor A may have the branches removed and claim the cost of removal from neighbor A.

In Malherbe v Ceres Municipality (1951)the Court confirmed that if the branches of your neighbor’s tree overhang onto your property, or where the roots grown onto your property you may chop these off at the boundary wall provided you have asked your neighbor to do so and he refused.  Your neighbor will be liable for the costs incurred.

The 2003 matter of Vogel v Crewe is also significant in this regard as environmental concerns were included in the assessment of what was objectively speaking, reasonable. Vogel and Crewe were neighbors since 1993 and in 1995 they jointly erected a concrete fence between their properties. There were altogether 21 trees on Crewe’s side of the property, planted within 2 meters of the boundary wall. The good neighborly relations which existed between the two parties were gradually being marred by these trees as Vogel was of the opinion that the trees were causing a nuisance to him.  Vogel applied to Court for an order to have the trees removed, alleging that the trees had given rise to problems caused by overhanging branches and encroaching root systems.  These, he complained, were blocking gutters and the sewage system, shedding leaves in his swimming pool and surrounding areas and were also damaging the concrete wall and his parking area. 

The Court confirmed that the test to be applied in deciding whether the nuisance complained of is actionable (in other words, is worthy to be determined by means of a Court action), is the objective reasonableness test which seeks to strike a balance between the competing interests of the parties.  It is an objective reasonableness enquiry, the test requiring the complaining party to show that ”the inconvenience complained of is in fact more than fanciful, more than mere delicacy or fastidiousness; that it is inconvenience materially interfering with the ordinary comfort, physically of human existence not merely according to elegant or dainty modes and habits of living, but according to plain and sober and simple notions.”

Applying these principles, the Court indicated that it is also important to bear in mind that trees form an essential part of our human environment, not only in terms of giving us aesthetic pleasure, but also functionally in the provision of shade and oxygen and environmental soundness.  And, like any other living thing, trees also require in return for pleasure provided a certain amount of effort and tolerance.

Based on the evidence before it, the Court dismissed the application as:
1.            it was not shown that the concrete wall was seriously damaged and could not be easily repaired, rather than remove the trees. No case had been made out why the removal of the trees was necessary;
2.            regarding the overhanging branches, the Court found that the problem could be resolved by way of Vogel requesting Crewe to prune his trees. If Crewe should refuse, Vogel will then be entitled to cut off the overhanging branches, in line with the boundary;
3.            in respect of the leaves in the swimming pool and gutters the Court indicated that although the leaves may have been from these particular trees, they were not exclusively from these trees as there were many other large trees in the area and specifically also on Vogel’s property; and
4.            as far as the blockage of the sewage system was concerned, the Court pointed out that no evidence was presented before it to prove the trees were the cause.
One may think the Court’s decision in the Vogel v Crewe matter was perhaps too “environmentally friendly.”This is however not the case as a proper analysis of the Court’s judgment shows that the Court’s referral to the importance of protecting our environment also served the purpose of illustrating the competing interests of Vogel and Crewe and the degree of inconvenience involved, were not serious enough to warrant the removal of the trees.  In any event, Vogel’s case on the merits was weak as he did not have conclusive evidence that the damage to the parking area was caused by the root system of the trees; that the blockage of his sewage system was caused by the leaves of the trees; or that the leaves in the swimming pool and gutters were exclusively from his neighbor’s trees.)

LESSONS TO LEARN
Less drastic measures could be taken to deal with problems relating to the overhanging branches, as the owner could simply request that his neighbor prune the trees and upon his neighbor’s refusal, would be entitled to cut off the overhanging branches in line with the boundary. (This should not be seen as an encouragement to neighbors to take the law into their own hands as our law does make provision that the owner of an adjacent property may cut overhanging branches himself only after he has requested his neighbor to do so and he has refused.  The branches can only be cut in line with the boundary.) The Court further indicated that the concrete wall was not severely damaged and the parties could repair the wall rather than remove the trees.

Therefore,  if you approach the Court and present a convincing case why the removal of trees is necessary, the Court will grant you the relief sought. You must therefore be able to convince the Court why the removal of the trees should weigh heavier than your neighbor’s right to retain them.
A very important development which this case brought about, is that the Court highlighted the changed times we are living in and the increasing awareness of the importance of protecting our environment which means that even if the inconvenience and damages are apparent, the Courts will not hastily decide that trees be removed if there are other less drastic measures which could be taken to deal with the problem rather than removing the trees.

TREES ON COUNCIL OWNED LAND
The City of Cape Town’s Tree Management Policy (2014) mentions that due to the large number of trees in the municipality’s jurisdiction, the total management responsibility cannot practically reside only with one City department.  It is accepted that City Parks is the lead department responsible for tree management including streetscapes and avenue planting, cluster planting, historic trees and all other occurrences of trees within the City. However, trees occur in various places and therefore the respective land “owner” departments in the City must manage the trees within their areas of responsibility. 

Trees on city-owned land that has been leased out, is the responsibility of the lessee, but approval for any work must be obtained from City Parks in writing.

Damage
Clause 7.1.3.7 of the policy mentions that trees that are planted on City land that cause damage to private property must be reported to City parks and claims lodged with City Insurance Section for investigation.

Pruning/removal
Requests for pruning or removal of trees on municipal property shall be done by City Parks or its appointed service providers.  Requests therefore must be directed to the Area Manager for City Parks for the particular area where the tree is located.

For assistance with all your property related issues, contact STBB (Smith Tabata Buchanan Boyes) at info@stbb.co.za.