What: The HVCID have successfully negotiated with ADT to reduce their monthly fee for Harfield Village ADT clients, who are part of the HVCID initiative.
The new agreement not only provides cheaper household Armed Response, but ADT have also given us 2 dedicated Harfield Village response vehicles to patrol the Village. Before, we shared vehicles with clients in neighbouring suburbs.
Additionally, ADT household subscribers can access the new Street Patrol coverage, meaning that customers can also call for help for an incident outside of the home - in the street or park (as long as within the boundaries of Harfield Village, up to Kenilworth Road).
The result of this negotiation means cheaper Armed Response, dedicated 24 hour security presence for our village, and quicker response times as the patrol cars are already in our area (versus travelling to us from Wynberg or Lynfrae, for example).
How: The above benefits are only available through the HVCID, so make sure you have signed up - the only way we could negotiate such a good deal was by committing to a large number of participants.
Existing ADT clients - once signed up through the HVCID, will have their premium adjusted to reflect the new fixed rate of R399 (including VAT) per month. This covers both household armed response as well as the new street patrol.
New ADT clients - once signed up through the HVCID will receive the same reduced rate and service package. A basic alarm system can be included in their fee.
Should you wish to sign up (new or existing ADT clients), please do so online at www.hvcid.co.za/adt-sign-up/ or email us for a sign up form at admin@hvcid.co.za or call Jenni on 081 412 6109. For new contracts, ADT will then contact you directly.
Non-ADT clients - Should you choose to remain with your current security provider (such as Princeton or Chubb etc.), or you prefer not to have alarm monitoring at your home, you can still join the ADT Street Patrol option. The cost is R199 (including VAT) per month. Princeton, who support the HVCID initiative, have kindly offered to reduce their household armed response fee to R285pm (including VAT) for their HVCID clients who wish to add the ADT Street Patrol to their security portfolio.
Please sign up via our website, click on the ADT Sign Up page and tick the Street Patrol option. Contact Princeton, who will adjust your contract accordingly.
CONTACT LIST
| Situation | Response | Contact # |
| House break in | Step 1 Home owner to hit panic button or call own service provider (ADT, Princeton, Chubb etc.) Step 2 Notify the police: SAPS National or Claremont Step 3 Notify Jenni @ HVCID | ADT – 086 1212 301 Princeton – 0860 222 820 Chubb - 0861 444 911 SAPS National – 10111 SAPS Claremont – 021 657 2250 Jenni - 081 412 6109 |
| Street or public park incident / concern |
Call Jenni who will contact the ADT patrol cars
And/orCall ADT – Only if you are an ADT / HVCID member And/or Contact HARLYN Neighbourhood Watch | Jenni 081 412 6109 admin@HVCID.co.za ADT - 086 1212 300 HarLyn NW – 071 802 2454 (manned by a volunteer patroller 24/7) |
| HVCID Hub Manager – Jenni Coleman – 081 412 6109 – admin@hvcid.co.za | ||